Refund policy

Return & Refund Policy

At Eyetik, we strive to ensure that every order reaches you in perfect condition. Due to the nature of our products, we do not offer returns, exchanges, or refunds for reasons such as change of mind, incorrect selection, or personal preference.

However, a return, replacement, or refund may be approved under the following circumstances:

  • You received the wrong product.

  • You received a damaged product.

  • The product is defective upon arrival.

  • The product delivered is significantly different from what was ordered.

To be eligible for a replacement or refund, you must:

  1. Contact us within 48 hours of receiving your order.

  2. Provide clear photos or videos showing the issue.

  3. Ensure the product is unused and in its original packaging.

Once your request is reviewed and approved, we will arrange a replacement or issue a refund as applicable.

Eyetik reserves the right to reject any return or refund request that does not meet the conditions mentioned above.

For assistance, please contact us at: support.eyetik@gmail.com