Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been processed, it will be handed over to our shipping partner for delivery.
Shipping Time
We currently deliver across India.
Estimated delivery time is 5–8 working days from the date of dispatch. Delivery times may vary depending on your location, courier operations, public holidays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (where applicable) to track the status of your shipment.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:
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Weather conditions
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Courier service disruptions
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Public holidays
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Remote delivery locations
Eyetik is not responsible for delays caused by third-party courier services.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Eyetik will not be liable for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or if you believe your package has been lost in transit, please contact us within 48 hours of the expected delivery date with relevant details and photographs (if applicable).
Contact Us
For shipping-related inquiries, please contact us at:
Email: support.eyetik@gmail.com
Business Name: Eyetik